Glenwood South Tailors + Alterations Releases Game Changing App
A native of Raleigh, Brian Burnett also happens to be the best dressed man in Raleigh. He should be, since it’s his profession. For almost two years, Brian has operated Glenwood South Tailors and Alterations, Raleigh’s premier mobile tailoring and alterations venture. They’re located in Glenwood South, right around the corner from Broughton, which makes them the most ITB tailor in town. They also just released a new app that makes it even easier to use their services.
Since I’m a media empire startup that covers technology, local businesses, and Raleigh, I sat down with Brian for an exclusive interview. I learned about how he and his team of fashion experts have brought back the element of concierge service and communication to the tailoring world. We also talked about the new mobile app, which is available in the AppStore.
WNFIV: First, let me say that you really are the best dressed guy I’ve met in Raleigh. And that’s coming from someone who still wears New Balance 991s with khaki pants.
Brian: Yeah, I’ve been wanting to talk to you about that…
WNFIV: We’ll get to my style later. I’m going to need an overhaul for Fyre Festival in a few months anyway. Let’s talk about the app. Why does a tailor need one?
Brian: Well, we pride ourselves on our professional communication, in-person and digitally. We already offer mobile alterations and tailoring, where we come to your home or office, fit you, and return your items. And we also offer iStyling™…
WNFIV: Sorry to interrupt, but what is iStyling™?
Brian: iStyling™ is how we offer tailoring consultation and virtual alterations through FaceTime, texting, Instagram, you name it. With so many forms of communication available today, it’s a perfect solution for customers who can’t get to us. Just let us know your question and we’ll advise you.
WNFIV: So since I’m partially colorblind I could FaceTime you and you’d tell me what to wear so I don’t look like an idiot?
Brian: Exactly. Someone could ask what to wear to a business school or job interview. In your case, you could ask “Which pastel polo goes best with this Barbour jacket?”. So as you can see, we’re mobile in every way, which our executive clients value. Creating an app puts us in your pocket and makes that communication even easier.
WNFIV: So would you say you’re the Netflix and Uber of tailoring?
Brian: I’d say we’re the Raleigh of tailoring, and this app lets our clients reach us faster and easier than ever.
WNFIV: A lot of people build pointless apps just so they can tell people “I’m building an app.” when they’re at networking events. What does your app actually do?
Brian: Our clients can use the app to easily schedule appointments for all of our services, including both in-store and mobile tailoring and alterations, and iStyling™.
WNFIV: Have you thought about letting your clients add profiles on the app to show off how great they look in their tailored clothes? Then clients could match with each other based on how good they look. You could swipe right if you liked them and if you’re a match there’d be a catchy slogan like, “You two are a good fit!” you know, because it’s a play on words.
Brian: Yeah, we’re probably not going to do that, but let me walk you through our app. You can see all the services we provide on the main screen. At the bottom you can tap to schedule an appointment.
Brian: Then choose the type of appointment you want to schedule.
Brian: Select the time and date.
Brian: Enter your information.
Brian: The appointment is now scheduled and you can add it to your calendar right from your phone. You’ll also get a follow up e-mail.
WNFIV: This is amazing. I had to stop going to Crabtree for tailoring after the fake mall shooting, so I’m really glad someone took the initiative to make an app like this.
Brian: Thanks, we worked really hard on it.
WNFIV: So when I do a breaking news story on this I need a good title. I’m thinking “Raleigh Takes Its Clothes Off For New App” or “Raleigh Undresses for New App”.
Brian: How about just “Raleigh Tailor Goes Mobile With New App”?
WNFIV: That sounds good.
With this new app, Glenwood South Tailors and Alterations is definitely the most cutting edge outfit inside the beltline. Yeah, I went there. So go see Brian, tell him I sent you and he’ll give you 15% off your first item (slacks or suit jacket, no outerwear or fur) once you’ve downloaded the app.
We’ve partnered with Glenwood South Tailors and Alterations to bring you this story. We’ll follow up with Brian in the coming months as part of our People of ITB series where we take a closer look at the most interesting people in Raleigh.